The Willie Ramirez Case Study: Failed Communication and Tragic Results – 0.075 PS/PPO CEUs

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CEUs: 0.075 PS/PPO

Presenter:Michelle Scott, Hoda Shawky

Presented in: Spoken English

Format: Instructional Video

This is an Instructional Video by VoicesACADEMY. This was developed for both spoken and sign language interpreters.

Through a conversation about the Willie Ramirez case study, interpreters and healthcare providers can learn about ways to improve communication and cultural competency.

Educational Objectives:

  1. Participants will be able to discuss differences within the same cultural group that can make communication ineffective.
  2. Participants will be able to identify organizations that provide current oversight of language accommodation in hospitals.
  3. Participants will be able to review responsibilities of healthcare organizations regarding appropriate medical interpreting.

CEUs on the GO is an Approved RID CMP Sponsor for continuing education activities. This PS/PPO program is offered for 0.075 CEUs at the “Little/None” Content Knowledge Level.

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